Terms & Conditions — ee9999 Platform Rules & Policies

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ee9999 ("the Platform", "we", "us", "our"). By accessing ee9999 at https://ee9999.org, creating an account, making a deposit, placing a wager, or using any feature of the platform in any capacity, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.

If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account. Your continued use of ee9999 following any update to these Terms constitutes your acceptance of the revised version.

2 Eligibility

To register and use an ee9999 account, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 18 years of age. ee9999 strictly prohibits use by persons under the age of 18. Age verification documentation may be requested at any time.
• You must be accessing the platform voluntarily and for personal entertainment purposes only.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction.
• You must not be acting on behalf of any other person, business entity, or third party.
• You must not have previously had an account on ee9999 that was closed, suspended, or terminated for policy violations.
• You must not be included on any self-exclusion register that would prohibit you from accessing gambling services.

ee9999 reserves the right to request proof of eligibility at any point. Failure to provide satisfactory documentation may result in the suspension of your account and the withholding of pending withdrawals pending investigation.

3 Account Registration

Each individual player is permitted to hold exactly one registered account on ee9999. The opening of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.

When registering, you agree to provide accurate, truthful, and complete information. You must promptly update your account details if any information changes. ee9999 shall not be liable for any loss or inconvenience arising from inaccurate account information provided by you.

• Your username and password are personal to you. You are solely responsible for maintaining their confidentiality.
• You must notify ee9999 support immediately if you suspect that your account has been accessed without your authorisation.
• ee9999 employees will never ask for your full password. Any communication requesting your password should be treated as fraudulent and reported to support immediately.
• Accounts may not be transferred, sold, or gifted to any other person under any circumstances.

Identity verification ("KYC") is a mandatory step before your first withdrawal is processed. You will be required to submit a government-issued photo identification document and may be asked to verify your registered payment method. ee9999 processes all identity documentation securely and in accordance with its Privacy Policy.

4 Deposits & Payments

ee9999 accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard. The minimum deposit is ৳200. Deposits made via bKash, Nagad, and Rocket are typically credited to your account balance instantly.

• All deposits must be made from payment accounts registered in your own name. Third-party deposits are not accepted.
• ee9999 does not charge platform fees on deposits; however, your payment provider may apply its own transaction charges.
• Deposit funds are credited in Bangladeshi Taka (BDT). All account balances, wagers, and withdrawals are denominated in BDT.
• ee9999 reserves the right to reverse any deposit that is flagged as potentially fraudulent or made in breach of these Terms, pending investigation.
• Players may not deposit funds with the intention of withdrawing them without engaging in genuine wagering activity. Such behaviour may be treated as a violation of these Terms.

5 Withdrawals

Withdrawal requests submitted during Bangladesh Standard Time (BST, UTC+6) business hours are typically processed on the same day. Requests submitted outside business hours will be processed at the start of the next business day. ee9999 targets a maximum processing time of 24 hours for all approved withdrawal requests.

• Withdrawals will only be processed to the same payment method used for your most recent deposit. If that method is unavailable, ee9999 support will advise on an appropriate alternative.
• Identity verification must be completed before any withdrawal is approved. Incomplete KYC documentation will result in processing delays.
• ee9999 reserves the right to request additional verification documents for withdrawals exceeding certain thresholds, in line with its anti-money-laundering obligations.
• Bonus funds and winnings generated from bonus play may be subject to wagering requirements before they become eligible for withdrawal. Refer to Section 6 for full details.
• Withdrawals to bKash and Nagad wallets are returned directly to the mobile wallet registered on your ee9999 account.

In the event of a suspected breach of these Terms, ee9999 may place a temporary hold on withdrawal requests pending investigation. During any such investigation, the platform will communicate with the player via their registered contact details.

6 Bonuses & Promotions

ee9999 offers bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum odds restrictions, game contribution weightings, expiry periods, and maximum withdrawal limits. These specific terms are published alongside each individual promotion and form part of these Terms when accepted.

• A player may only claim each promotional offer once, unless the promotion explicitly states otherwise.
• Bonuses are credited in BDT and applied to your bonus balance. Bonus funds are kept separate from your real-money balance until wagering requirements are met.
• Wagering requirements must be completed within the time period specified for each promotion. Uncompleted wagering requirements will result in the forfeiture of bonus funds and any winnings derived therefrom.
• ee9999 reserves the right to modify, suspend, or withdraw any promotion at any time, with or without notice, where circumstances require. This includes situations where a promotion has been claimed using fraudulent or abusive methods.
• Creating multiple accounts to claim bonuses repeatedly constitutes bonus abuse and will result in account termination and forfeiture of all associated winnings.
• Where a player has an active bonus, maximum stake limits may apply. Placing bets exceeding these limits while a bonus is active may result in the cancellation of the bonus.

7 Betting Rules

All sports bets and casino wagers placed on ee9999 are subject to the platform's published betting rules. By placing a bet, you confirm that you understand the applicable rules for the market or game in question. Ignorance of game rules is not grounds for the cancellation or reversal of a settled wager.

• Bets are final once confirmed. Under no circumstances will bets be cancelled or amended at a player's request after they have been accepted by the system, except where the platform determines that a manifest error has occurred.
• In the event of a technical error, system fault, or data feed failure that affects the settlement of a bet, ee9999 reserves the right to void and refund the affected wagers.
• Minimum and maximum stake limits apply to all markets and are displayed at the point of bet placement.
• In-play betting markets may be suspended at any time at the platform's discretion, including during periods of high-risk activity, live events, or data feed interruption.
• ee9999 reserves the right to void any bet placed on a market where the odds were published in error, at odds materially inconsistent with the prevailing fair market price at the time of placement.
• Match-fixing, spot-fixing, or any form of manipulation of sporting outcomes is strictly prohibited. Bets placed in connection with known or suspected corruption will be voided without compensation.

For live casino games including baccarat, roulette, blackjack, and Dragon Tiger, the rules of each game are governed by the provider (Evolution Gaming, Ezugi, Playtech, or the relevant studio) and are displayed within the game interface. ee9999 does not modify the core rules of any live casino game.

8 Prohibited Conduct

The following activities are strictly prohibited on ee9999 and constitute a material breach of these Terms. Engaging in any of the following may result in the immediate suspension or permanent termination of your account, forfeiture of your balance, and referral to relevant authorities where appropriate:

• Providing false, inaccurate, or misleading information at registration or at any point during account use.
• Opening or operating more than one account on ee9999, whether personally or in collusion with others.
• Using automated software, bots, scripts, or any mechanical or electronic means to place bets, navigate the platform, or exploit promotional offers.
• Engaging in arbitrage betting, matched betting, or systematic exploitation of pricing errors in a manner that is abusive to the platform.
• Using the platform for money laundering, fraud, financial crime, or any other illegal activity.
• Attempting to gain unauthorised access to other players' accounts, the platform's systems, or its databases.
• Colluding with other players, employees, or third parties to gain an unfair advantage in any game or betting market.
• Harassing, threatening, or using abusive language towards ee9999 support staff or other platform users.

9 Intellectual Property

All content on the ee9999 platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and data compilations — is the intellectual property of ee9999 or its licensed content providers. Nothing in these Terms grants you any ownership right or licence in any of the foregoing.

You may not reproduce, duplicate, copy, sell, resell, exploit, or otherwise use any part of the ee9999 platform for commercial purposes without the express written consent of ee9999. Unauthorised use of the brand, logo, or platform content may give rise to legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ee9999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses arising from your use of the platform, including but not limited to loss of funds resulting from wagering activity, loss of data, system downtime, or errors in odds or game outcomes attributable to third-party data providers.

• ee9999 does not guarantee the uninterrupted availability of the platform. Scheduled and unscheduled maintenance windows may affect access.
• The platform is provided on an "as is" and "as available" basis. ee9999 makes no warranty, express or implied, regarding the fitness of the platform for any particular purpose.
• ee9999 accepts no responsibility for internet connectivity issues, device compatibility problems, or third-party software conflicts that affect your ability to access or use the platform.

11 Privacy

The collection, storage, and processing of your personal data by ee9999 is governed by our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept the Privacy Policy in its current form. The Privacy Policy describes what data we collect, why we collect it, how it is stored securely, how long it is retained, and your rights in relation to that data.

ee9999 will not sell, rent, or share your personal data with unaffiliated third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and fraud-detection services strictly as necessary to operate the platform and fulfil our obligations to you.

12 Responsible Gaming

ee9999 is committed to promoting responsible gambling. The platform provides a range of tools designed to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through your account settings or by contacting support.

• Players who choose to self-exclude will be locked out of their account for the duration selected. Self-exclusion cannot be reversed during the selected period.
• If you feel that gambling is causing you financial, emotional, or personal harm, you are strongly encouraged to use the self-exclusion tool immediately and to seek independent support.
• ee9999 will not send promotional communications to players who have opted out of marketing or who are subject to a self-exclusion period.

For comprehensive guidance on responsible gambling tools and support resources, please visit our Responsible Gaming page.

13 Termination

ee9999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, where it reasonably believes that a breach of these Terms has occurred, where fraudulent or abusive activity is suspected, or where it is required to do so by legal obligation.

Upon termination of an account for breach, any remaining balance may be withheld pending investigation. Where an account is closed without any finding of breach, any genuine real-money balance (excluding bonus funds) will be returned to the player via their registered withdrawal method after identity verification is completed.

Players who wish to close their account voluntarily may do so by contacting ee9999 support via live chat. Voluntary account closure requests are processed within one business day.

14 Amendments

ee9999 reserves the right to amend, update, or replace any part of these Terms at any time. Where changes are material, reasonable efforts will be made to notify registered players via their registered email address or through an in-platform notification prior to the changes taking effect. Minor amendments may take effect immediately upon publication on this page.

The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of ee9999 following any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must cease using the platform and request account closure before the amendment takes effect.

15 Contact & Support

If you have questions about these Terms, wish to raise a complaint, or need assistance with any aspect of your ee9999 account, the support team is available 24 hours a day, 7 days a week via live chat on the platform. All support interactions are conducted in English.

Response times via live chat are typically immediate during BST business hours. For matters that require written follow-up, you may also contact the team by email. The support email address is:

[email protected] — plain text only; do not send sensitive financial information via email.